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FCMB to boost customer service

First City Monument Bank has said that it will continue to offer easy to use products and platforms that will improve its customers’ experience, save time and increase prosperity.

It said in a statement on Thursday that it was set to celebrate this year’s customer’s service week.

The Managing Director, FCMB, Mrs Yemisi Edun, said, “Giving us the opportunity to provide you with our services is of great importance to us. We don’t take your patronage for granted, so we will continue to focus on delivering the very best products and services to meet your current and future financial needs.”

According to the bank, this year’s customer’s service week was themed ‘Power of Service’.

The Senior Vice President, and Head of Service Management, Ms Felicia Obozuwa, added that the best time of the year for the bank was the customer service Week.

She said, “This year is particularly important. We will not only celebrate our customers, we will also celebrate the efficient, friendly, and helpful service, which our service champions across our branches provide every day.

“Its always a pleasure to share our quality products and services with our customers, we can’t wait to do more.”

The bank said it had lined up a series of exciting activities to celebrate and reward customers and employees during the period.


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